Privacy Policy
IN2Construction Services recognises the trust you place in us when providing your personal information. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy applies to our employees, contractors, related entities, and associated companies.
Collection of Personal Information
We may collect personal information directly from you, indirectly through your interactions with us, or from third parties. Information may be collected through:
Our website
Email communications
Social media platforms
Telephone conversations
Competitions, promotions, or events
Employment and recruitment enquiries
The personal information we collect may include your name, contact details, address, date of birth, payment details, and any other information you choose to provide.
Where direct debit or direct credit details are provided, these details will only be disclosed to our banking institution for the purpose of processing payments.
Why We Collect Personal Information
We collect personal information to:
Provide our products and services
Communicate with you regarding enquiries and projects
Process payments and manage accounts
Improve our services and customer experience
Conduct marketing, research, planning, and business development activities
Inform you about promotions, news, events, and special offers
By consenting to receive marketing communications, you acknowledge that your consent remains valid until you advise us otherwise.
You may opt out of marketing communications at any time by contacting us or using the unsubscribe facility included in our electronic communications.
Email Communications
You will only receive email communications from us where:
You have subscribed to our newsletter or marketing updates;
You have contacted us and requested information about our services;
You have submitted employment-related information, including a résumé;
We are otherwise permitted by law to contact you in relation to the purpose for which we collected your information.
Where required by law or upon written request, we will take reasonable steps to destroy or de-identify personal information that is no longer required.
Suppliers and Contractors
If you, or a company you represent, supplies goods or services to us, we may collect personal information including your name, contact details, date of birth, and other information relevant to the business relationship.
This information will only be used for managing the provision of goods and services and maintaining our business relationship.
Website Information and Cookies
When you visit our website, we may collect information including:
Your IP address or domain name;
The date and time of your visit;
Referring websites or URLs;
Browser type and operating system;
Pages viewed and website activity;
Cookies and similar technologies.
This information helps us analyse website traffic, improve website performance, and enhance our services.
Where website usage information is linked to personal information already held by us, it will be treated as personal information and managed in accordance with this Privacy Policy.
Disclosure of Personal Information
We may disclose your personal information to:
Service providers, consultants, and contractors who assist us in delivering our services;
Professional advisers;
Third-party suppliers who support our business operations;
Any person or organisation authorised by you;
Government agencies, regulators, or other parties where required or authorised by law.
Some of these recipients may be located outside Australia.
Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically on secure systems or in secure physical records. Access is restricted to employees, contractors, and authorised third parties who require access to perform their duties.
While we implement reasonable security measures, no method of transmission over the internet can be guaranteed to be completely secure.
When personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it.
If you believe your personal information has been accessed or disclosed without authorisation, please contact us immediately.
Access and Correction
You may request access to the personal information we hold about you and request corrections where necessary.
To protect your privacy, we may require proof of identity before processing your request. This may include:
Government-issued photo identification;
Verification of personal details;
Security questions or passwords.
We take reasonable steps to ensure the personal information we hold is accurate, complete, and up to date.
Privacy Complaints
If you have concerns about how we have handled your personal information or believe we have breached the Australian Privacy Principles, please contact us.
We may request that complaints be submitted in writing. Complaints will be investigated and we will respond within a reasonable timeframe, generally within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.
The latest version will always be available from us upon request and may be published on our website.
By using our services or purchasing our products, you acknowledge and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Contact Us
For questions, requests, or complaints regarding this Privacy Policy, please contact:
Directors
IN2Construction Services
Email: info@in2construction.com.au
Phone: +61 3 6228 3552
For more information about privacy in Australia, visit the Office of the Australian Information Commissioner (OAIC).